Frequently Asked Questions
Yes. The Passage provides a meeting room that can accommodate up to 10 people, ideal for business meetings, seminars or professional events in the heart of Basel's city centre.
Basel is a European economic crossroads on the border of Switzerland, France and Germany. The city hosts, among others, Art Basel (the global contemporary art fair), Baselworld (watchmaking), the Messe Basel (exhibition centre), and offers excellent transport infrastructure. The Passage is ideally located for reaching all these venues.
For bookings via GDS system :
- Amadeus — Chain code: YX / Property: BSLHLP
- Sabre — Chain code: YX / Property: 218843
- Galileo/Apollo — Chain code: YX / Property: A3914
- Worldspan — Chain code: YX / Property: BSLHP
- Dhisco — Chain code: RO / Property: 60953
The organic buffet breakfast is available at an additional cost of CHF 27 per person per day. Please check whether the chosen offer includes it when booking.
Yes. The booking includes access to public transport in the city of Basel. Mobility Tickets are given on arrival, allowing you to travel freely on Basel's public transport (tram, bus).
The best option is to book directly on thepassage.ch. The hotel guarantees the best available rate for direct bookings, with no commission fees. Third-party platforms may apply additional charges.
In the event of cancellation less than 24 hours before arrival (after 4:00 PM CET) or no-show, the first night of the stay will be charged to the bank card provided at the time of booking.
The hotel offers in particular:
- Your Weekend at Le Passage — from CHF 200
- Family — up to 4 people
The Passage is a 100% cashless establishment. Only card payments are accepted: Visa, Mastercard, American Express, Maestro, Post Card and JCB. Cheques are not accepted. A credit card is required at check-in, even in the case of prepayment or payment by debit card.
Yes. A tourist tax of CHF 4.20 per day per person is charged in addition to the room rate.
Yes. Basel is on the trinational border (Switzerland, France, Germany) and has the Basel-Mulhouse-Fribourg EuroAirport (around 20 minutes), a TGV station and a dense motorway network. Strasbourg is around 70 km away, Paris around 3 hours by TGV.
The hotel takes its name from its unique geographical location: it is built on Basel's former fortifications, at the transition point between the old and the new town. "The Passage" evokes this place of passage between eras, combining contemporary design with the history of the Swiss city.
The Passage is ideally located for exploring Basel :
- Freie Strasse — shopping street and luxury boutiques (a few minutes on foot)
- Kunstmuseum Basel — one of the largest art museums in Switzerland
- Tinguely Museum and Fondation Beyeler
- Vitra Design Museum (Weil am Rhein, Germany)
- Walks along the banks of the Rhine
- Art Basel (June) and other international fairs at the Messe Basel
- Medieval old town and Basel Cathedral
Yes. The hotel offers an organic buffet breakfast served every morning. It is available at an additional cost of CHF 27 per person per day.
Yes. The Passage has a lounge bar with a contemporary urban design, ideal for meeting up with colleagues or friends after a day of sightseeing or work.
The Patio is the hotel's inner courtyard, designed as an urban oasis. Sheltered from the bustle of the city centre, this intimate outdoor space welcomes guests to share a drink with a snack in a friendly atmosphere. It is especially pleasant in fine weather.
Oui. The Passage propose une salle de fitness accessible à tous les clients résidents.
Yes, The Passage has a sauna in addition to the fitness room, forming a complete wellness area for hotel guests.
The hotel offers 3 lofts on the top floor:
- Loft 1 — more than 50 m², view of the courtyard and the center of Basel, Italian shower and bathtub — with balcony
- Loft 2 — with terrace
- Loft 3 — with balcony
Each loft has a functional kitchen, a King Size Swiss made bed and high-end equipment.
Yes. The Family Junior Suite is designed to accommodate up to 4 people and is suitable for families with children. The "Family" offer is specifically dedicated to this type of stay.
Yes. With their equipped kitchen, daily hotel service and generous surface area, the lofts are particularly suited to long professional or family stays. A specific registration form is available for long-term residents.
The lofts are true luxury apartments located on the top floor of the hotel. They stand out for:
- A surface area of 50 m² and more
- A fully equipped kitchen for complete independence
- A balcony or terrace with views over the old town of Basel
- A bathtub and walk-in shower
- Daily hotel service
They are particularly suited to long stays and to groups wishing to have a private space.
Yes, high-speed Wi-Fi is free in all rooms and common areas. It includes access to PressReader, offering more than 5,000 international newspapers and magazines.
Yes, The Passage is a 100% non-smoking establishment.
- Swiss-made King-size bed
- Triple glazing (maximum soundproofing)
- Rainshower (frosted glass panels)
- Soeder brand bathroom amenities
- Extra-large LED television with international channels in HD
- Nespresso® coffee machine
- iPod docking station
- Free high-speed Wi-Fi + PressReader access (5,000+ newspapers)
- Minibar
- Large work desk
The Passage offers a wide range of accommodation in 3 main categories:
- Rooms: Luxury, Deluxe, Patio, Executive
- Suites: Family Junior Suite, The Passage Suite
- Lofts: 3 luxury lofts (50 m² and more) on the top floor, with equipped kitchen, balcony or terrace and views over the old town of Basel
Basel SBB station is just a few minutes' walk from the hotel. Basel is a major railway hub, connected to Zurich, Bern, Geneva and to German and French cities (including Paris by TGV and Strasbourg).
Yes. Mobility Tickets for Basel's public transport (tram, bus) are given to each guest on arrival, allowing you to travel freely around the city.
Yes, The Passage is Swisstainable certified, the sustainable tourism label of Switzerland Tourism.
The Passage is located at Steinengraben 51, 4051 Basel, in the centre of Basel, on the city's former fortifications — at the junction between the old town and the new town. The hotel is just steps from Basel SBB station and in the immediate vicinity of Freie Strasse and the Kunstmuseum.
Yes. The Passage has an indoor car park at the price of CHF 25 per night (maximum height: 1.90 m). Booking is recommended. The hotel cannot be held responsible for any damage caused during parking. The public Steinen car park (more than 500 spaces) is also available nearby.
Children over 12 years old are considered adults and must be included in the number of adults when booking.
DE : Kinder über 12 Jah
The room is available from 3:00 PM. Departure must take place before 12:00 noon. Reception is available 24/7.
At check-in, you must present a photo ID as well as the credit card used for the booking. The name on the card must match that of the person who made the reservation.